Support

Table Tennis Scoreboard keeps the score of your table tennis matches. The current version is for iPhone; an update for iPhone, iPad and Apple Watch is on the way. Where an answer below says "in the update", that part arrives with it.

Contact

Email support@insanialabs.com. Include your device model, iOS or watchOS version, the app version (shown on the App Store page under Version History) and the steps that lead to the problem.

How it works

Scoring a point

Tap the half of the screen on the side of the player who won the point. The scoreboard adds the point, and when a game is won it counts the game at the top.

Undoing a point

Tapped the wrong side? In the current version, tap − to take back the last point. In the update, Undo sits in the top bar and keeps working after a game or the match ends; the serve and the games won go back with the point.

Switching ends

Players change ends after every game, and in the deciding game when one side first reaches 5 points (10 in a game to 21). In the update, a Switch ends banner appears when it is time; tap it and the two halves swap, so each score stays with its player.

Who serves

In the current version, a paddle marks the player who serves. In the update, a ball marks the server: service changes every 2 points, and every point from 10–10 (20–20 in a game to 21). In doubles the update follows the ITTF serving order for you.

Apple Watch and Health workouts (in the update)

The update adds an Apple Watch app that works on its own, without your iPhone nearby. Tap a side on the watch to score. If you allow access to Apple Health, the first point starts a Table Tennis workout, and finishing or saving the match keeps it in Health; ending without saving discards it. If you do not allow Health access, scoring works the same, without a workout. You can change access in the Health app on iPhone: tap your profile picture, then Apps (under Privacy).

Restoring a purchase (in the update)

If you buy something in the app after the update, it is tied to your Apple Account. On a new or reset device, sign in with the same Apple Account, open Settings in the app and tap Restore Purchases. Apple handles refunds: see Request a refund from Apple.

Privacy

How the app handles your players, matches, iCloud and Health data is described in the Table Tennis Scoreboard Privacy Policy.